JAPANESE STUDY SYSTEMKOTOWA 词和
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SILVER ERA · ことばを、少しずつ。
JLPT BANDN5 BEGINNER → N1 ADVANCED

〜かねる

N2
kaneru

cannot; be unable to (polite refusal); find it hard to

Formation

Verb-stem + かねる

Chinese meanings

难以;无法(委婉拒绝)

Chinese formation

动词ます形去ます+かねる

Chinese usage

委婉而正式地表示难以接受或处理。

Chinese notes

常用于客服或正式拒绝,并非单纯的身体能力不足。

Examples

  • 申もうし訳わけございませんが、そのご質しつ問もんにはお答こたえしかねます。
    I'm very sorry, but I'm unable to answer that question.
    很抱歉,您的问题我无法回答。
  • 個こ人じん情じょう報ほうに関かんするお問とい合あわせには、お電でん話わでは対たい応おういたしかねます。
    We are unable to respond to inquiries about personal information by phone.
    关于个人信息的咨询,我们无法通过电话处理。
  • 彼かれのやり方かたには、どうしても賛さん成せいしかねる。
    I just can't bring myself to agree with his methods.
    我实在难以赞同他的做法。

Notes

A soft, formal way to decline, very common in customer service. It expresses reluctance or difficulty for the speaker, not physical inability.

#ability#politeness#formal

Related N2 grammar

Suggest an improvement

Use this entry in code
import { getGrammarById } from 'kotowa';
getGrammarById('kaneru');
{
  "id": "kaneru",
  "pattern": "〜かねる",
  "romaji": "kaneru",
  "level": "N2",
  "meaning": "cannot; be unable to (polite refusal); find it hard to",
  "formation": "Verb-stem + かねる",
  "examples": [
    {
      "ja": "申し訳ございませんが、そのご質問にはお答えしかねます。",
      "furigana": "{申|もう}し{訳|わけ}ございませんが、そのご{質問|しつもん}にはお{答|こた}えしかねます。",
      "en": "I'm very sorry, but I'm unable to answer that question."
    },
    {
      "ja": "個人情報に関するお問い合わせには、お電話では対応いたしかねます。",
      "furigana": "{個人|こじん}{情報|じょうほう}に{関|かん}するお{問|と}い{合|あ}わせには、お{電話|でんわ}では{対応|たいおう}いたしかねます。",
      "en": "We are unable to respond to inquiries about personal information by phone."
    },
    {
      "ja": "彼のやり方には、どうしても賛成しかねる。",
      "furigana": "{彼|かれ}のやり{方|かた}には、どうしても{賛成|さんせい}しかねる。",
      "en": "I just can't bring myself to agree with his methods."
    }
  ],
  "tags": [
    "ability",
    "politeness",
    "formal"
  ],
  "notes": "A soft, formal way to decline, very common in customer service. It expresses reluctance or difficulty for the speaker, not physical inability.",
  "zh": {
    "status": "reviewed",
    "source_hash": "23245036006a5ae8eab49f83f87fca973334d45f8292af49b3a7b9f965f431d4",
    "meanings": [
      "难以",
      "无法(委婉拒绝)"
    ],
    "formation": "动词ます形去ます+かねる",
    "explanation": "委婉而正式地表示难以接受或处理。",
    "notes": "常用于客服或正式拒绝,并非单纯的身体能力不足。",
    "examples": [
      {
        "ja": "申し訳ございませんが、そのご質問にはお答えしかねます。",
        "zh": "很抱歉,您的问题我无法回答。"
      },
      {
        "ja": "個人情報に関するお問い合わせには、お電話では対応いたしかねます。",
        "zh": "关于个人信息的咨询,我们无法通过电话处理。"
      },
      {
        "ja": "彼のやり方には、どうしても賛成しかねる。",
        "zh": "我实在难以赞同他的做法。"
      }
    ],
    "references": [
      "sources/grammar/n2.json#kaneru",
      "Original Chinese authored and reviewed by Codex; no independent human review"
    ],
    "reviewer": "Codex",
    "review_method": "ai",
    "reviewed_at": "2026-10-28",
    "review_hash": "39c76ea4570cf34713f706dc8f2bf40dd91b2357780a832b573ee79d7e055cdc"
  }
}